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- Diploma or Degree in Hospitality Management, Food & Beverage Management, or related field.
- Food safety and hygiene certification is an advantage.
- Minimum 3–5 years of experience in Food & Beverage operations, preferably in a hotel or hospitality environment.
- At least 1–2 years in a supervisory or managerial position.
- Experience in managing restaurants, banquet operations, events, and/or hotel outlets is preferred.
- Strong leadership and team management skills.
- Good knowledge of F&B operations, service standards, and food safety practices.
- Strong communication and customer service skills.
- Able to manage staff scheduling, manpower planning, and daily operations.
- Good knowledge of cost control, inventory, purchasing, and budgeting.
- Able to monitor sales performance and implement strategies to improve revenue.
- Good problem-solving and decision-making abilities.
- Proficient in Microsoft Office and F&B/POS systems.
- Able to work under pressure and handle a fast-paced environment.
- Willing to work shifts, weekends, and public holidays when required.
- Good command of English and Bahasa Malaysia; additional languages are an advantage.

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