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DUTY MANAGER

IMPERIAL HOTEL BINTULU
Advertised on: 2026-09-23

Job Details
  • Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field. 
  • Minimum 3–5 years of experience in hotel operations, preferably in Front Office. 
  • At least 1–2 years of supervisory experience in a hotel environment. 
  • Strong knowledge of Front Office operations, guest services, and hotel procedures. 
  • Excellent leadership, communication, and interpersonal skills. 
  • Strong problem-solving and decision-making abilities. 
  • Ability to handle guest complaints and resolve issues professionally. 
  • Proficient in Microsoft Office and Hotel Property Management Systems (PMS). 
  • Able to work on rotating shifts, including weekends and public holidays. 
  • Customer-focused with a positive attitude and professional appearance. 
  • Able to remain calm and work effectively under pressure. 
  • Knowledge of health, safety, and emergency procedures is an added advantage. 
  • Fluent in English and Bahasa Malaysia; additional languages are an advantage.

 

 

IMPERIAL HOTEL BINTULU - 1. FRONT OFFICE MANAGER/ASSISTANT FRONT OFFICE MANAGER (Bintulu, Sarawak), Diploma or Degree in Hospitality Management, Hotel Management, or related field, At least 3–7 years, front desk operations, guest services, and reservations. 2. DUTY MANAGER (Bintulu, Sarawak), Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or related field, Minimum 3–5 years, handle guest complaints and resolve issues professionally. 3. BANQUET MANAGER /ASSISTANT BANQUET MANAGER (Bintulu, Sarawak), Diploma or Degree in Hospitality Management, Hotel Management, or related field, Minimum 3–5 years, planning, coordinating, and executing banquet functions and events. 4. F&B MANAGER /ASSISTANT F&B MANAGER (Bintulu, Sarawak), Diploma or Degree in Hospitality Management, Food & Beverage Management, or related field, Minimum 3–5 years, managing restaurants, banquet operations, events, and/or hotel outlets. 5. F&B EXECUTIVE (Bintulu, Sarawak), Diploma or Bachelor's Degree in Hospitality Management, Food & Beverage Management, Business Administration, or related field, Minimum 2–3 years, lead, train, and motivate F&B team members. Call / WhatsApp 019-5138899 or Email Resume

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