MANAGER, CUSTOMER SERVICE OPERATIONS

Job Responsibilities:
Manage an authorized Toyota dealership service centre
Achieve monthly sales, unit and quality targets
Develop and motivate aftersales staff
Focus on customers’ satisfaction activities
Regulatory compliance
Requirements:
Degree Holder preferably in Engineering or its equivalent
Minimum 3 years working experience in automotive industry
Strong interpersonal and communication skills
Good command of Bahasa Malaysia and English