BARISTA

BARISTA - Outright Coffee Sibu
What you'll be doing
Prepare Coffee Beverages: Make a variety of coffee drinks, including espresso-based beverages, by following standardized recipes to ensure consistency in taste, quality, and presentation. 
Engage with Customers: Greet customers warmly, take orders, offer personalized recommendations, and answer questions about the menu. 
Provide Exceptional Service: Deliver prompt, friendly, and personalized service to create an enjoyable experience for each customer. 
Maintain Equipment: Operate and care for coffee equipment, such as espresso machines and grinders, ensuring they are clean, calibrated, and functioning correctly. 
Adhere to Health Standards: Follow health and safety guidelines, including proper handling and storage of perishable items, and adhere to cleaning schedules and sanitation procedures. 
Ensure Cleanliness: Keep the coffee bar area clean and organized, including counters, utensils, and seating areas, to maintain a welcoming environment. 
Handle Transactions: Process customer transactions accurately and efficiently using the cash register or POS system, and handle cash, credit cards, and other forms of payment properly. 
Collaborate with Team: Work with team members to ensure smooth operations during peak times, assist in training new baristas, and communicate effectively with management to resolve operational or customer-related issues. 
What we're looking for
Previous barista experience is preferred; fresh graduates & trainees are welcome.
Passion for coffee and willingness to learn and improve brewing skills.
Friendly, outgoing personality with strong communication and customer service skills.
Ability to work quickly and efficiently in a fast-paced environment.
Detail-oriented, reliable, and able to follow instructions and standards.
Basic numeracy skills for handling payments and counting inventory.
Flexibility to work shifts including mornings, evenings, weekends, and holidays.
What we offer
Competitive salary and bonus opportunities
Opportunities for professional development and career advancement
Supportive and collaborative work environment