FOOD & BEVERAGE SUPERVISOR

FOOD & BEVERAGE SUPERVISOR - Outright Coffee Sibu
What you'll be doing
Supervising and coordinating the daily operations of the hotel's restaurants and catering services
Ensuring exceptional customer service by training, mentoring, and managing a team of food and beverage staff
Monitoring inventory levels, placing orders, and managing the food and beverage budget
Developing and implementing policies, procedures, and standards to maintain the highest levels of quality and efficiency
Collaborating with the kitchen team to plan and execute special events, banquets, and promotional activities
Addressing guest inquiries and resolving any issues or complaints in a timely and professional manner
Analyzing sales data and providing recommendations to improve profitability and customer satisfaction
What we're looking for
Minimum 1 year of experience in a supervisory role within the food and beverage industry
Strong leadership and people management skills, with the ability to motivate and develop a team
Excellent customer service orientation and problem-solving abilities
Proficient in inventory management, budgeting, and financial reporting
Familiarity with food safety regulations and hotel operations
Strong communication and interpersonal skills, both verbal and written
Flexible and adaptable to work in a dynamic, fast-paced environment
What we offer
Competitive salary and performance-based bonuses
Opportunities for career advancement and professional development
A collaborative and inclusive company culture