PROJECT MANAGER

PROJECT MANAGER (1 position) - Brunei Darussalam.
Job Summary:
The Hospital Food Service Catering Manager is responsible for planning, coordinating, and overseeing all catering and 
food service operations within the hospital. This includes managing patient meal services, staff dining facilities, special 
events, and catering functions while ensuring compliance with healthcare regulations, food safety standards, budget 
requirements, and patient dietary needs. The role focuses on delivering high-quality food services, operational 
efficiency, and exceptional customer satisfaction.
Key Responsibilities
Catering and Food Service Management
Plan, organize, and oversee daily catering and food service operations.
Coordinate food production and service for hospital events, meetings, conferences, and special functions.
Ensure timely and efficient delivery of meals and catering services.
Monitor food quality, presentation, portion control, and customer satisfaction.
Develop and implement service standards and operating procedures.
Patient Meal Services
Work closely with dietitians, nutritionists, and clinical staff to ensure patient meals meet prescribed dietary   requirements.
Oversee meal distribution systems and ensure accuracy of therapeutic diets.
Support initiatives to improve patient dining experiences and satisfaction.
Staff Leadership and Supervision
Recruit, train, supervise, and evaluate catering and food service personnel.
Develop staff schedules and ensure adequate staffing levels.
Promote teamwork, employee engagement, and continuous professional development.
Address staff performance issues and implement corrective actions when necessary.
Budget and Financial Management
Prepare and manage departmental budgets.
Monitor food, labor, and operational costs to achieve financial targets.
Analyze financial reports and identify cost-saving opportunities.
Control inventory levels and minimize food waste.
Procurement and Vendor Management
Coordinate purchasing of food, beverages, equipment, and supplies.
Maintain relationships with suppliers and negotiate contracts where appropriate.
Ensure products meet quality, safety, and nutritional standards.
Food Safety and Regulatory Compliance
Ensure compliance with food safety regulations, sanitation standards, infection-control protocols, and hospital   policies.
Conduct regular inspections and audits of catering and kitchen operations.
Maintain documentation related to food safety, quality assurance, and regulatory requirements.
Support accreditation and quality improvement initiatives.
Quality Assurance and Customer Service
Monitor customer feedback and implement service improvements.
Develop quality control measures to maintain high standards of food production and service.
Resolve service-related issues and complaints promptly and professionally.
Qualifications:
Bachelor’s degree in hospitality management, Food Service Management, Nutrition, Culinary Management,   Business Administration, or a related field.
Several years of experience in catering, food service, hospitality, or healthcare food operations, including   supervisory experience.
Knowledge of healthcare, food service regulations and therapeutic diets.
Food Safety Certification (e.g., HACCP, ServSafe, or equivalent) preferred.
Key Skills:
Catering and event management
Leadership and staff supervision
Budgeting and cost control
Food safety and regulatory compliance
Customer service and stakeholder management
Inventory and procurement management
Communication and organizational skills
Problem-solving and decision-making
Additional Requirements:
Exceptional work ethic with strong value and principles – grooming to go above and beyond the basic expectation
Details-oriented: attention to the details for task of zero tolerance for errors
A self-motivated individual who can work under pressure and meet deadlines
An absolute commitment to perform a good customer service
A positive attitude and open mind that approaches problems from all angles
Ensure compliance with business operation and hospitality laws
Comply with the health and safety policies and procedures.