CUSTOMER RELATIONS EXECUTIVE

CUSTOMER RELATIONS EXECUTIVE  (Kota Samarahan)
Job Responsibilities:    
Handle customer enquiries, feedback and complaints professionally
Conduct customer follow-ups after sales and service visits
Coordinate with internal teams to resolve customer issues
Support customer satisfaction improvement initiatives and reporting
Maintain good customer relationships and uphold company service standards
Attend to tribunal common claims
Requirements:
Minimum Diploma/Degree holder in Business, Customer Service, Marketing, or related field
Working experience in automotive industry is preferably
Strong interpersonal and communication skills
Customer-oriented, positive attitude, and good problem-solving ability
Good command of Bahasa Malaysia and English