MANAGER, CUSTOMER SERVICE OPERATIONS

MANAGER, CUSTOMER SERVICE OPERATIONS  (Kota Samarahan)
Job Responsibilities:    
Manage an authorized Toyota dealership service centre
Achieve monthly sales, unit and quality targets
Develop and motivate aftersales staff
Focus on customers' satisfaction activities
Regulatory compliance
Requirements:
Degree Holder preferably in Engineering or its equivalent
Minimum 3 years working experience in automotive industry
Strong interpersonal and communication skills
Good command of Bahasa Malaysia and English