RESTAURANT MANAGER

RESTAURANT MANAGER - Kuching Zone
Operational Leadership
Oversee all restaurant operations to ensure smooth, consistent, and efficient service.
Ensure compliance with company SOPs, food safety, and hygiene standards.
Monitor and manage daily inventory levels, stock freshness, and waste control.
Execute promotional campaigns effectively and ensure stores are well-prepared with adequate stock and staff readiness throughout campaign periods.
Team Management & Development
Recruit, onboard, and train new staff to meet operational standards.
Conduct regular coaching and performance reviews for team members.
Motivate and guide team members to achieve sales, service, and quality targets.
Collaborate closely with Supervisors and Area Managers to resolve team challenges and improve store morale and performance.
Customer Service Excellence
Drive excellent customer service and promptly handle complaints or issues.
Implement continuous improvement plans to enhance customer experience.
Audit, Compliance & Reporting
Conduct regular outlet audits using company checklists; provide feedback and corrective recommendations.
Ensure compliance with Halal, KKM, DOSH, and internal audit requirements.
Submit timely reports and follow-up action plans as directed by Management.
Strategic Execution
Contribute to localised operational strategies to improve sales, product mix, and margin performance.
Support initiatives related to staffing cost optimisation and upselling efforts 
Others
Undertake any additional duties as assigned by Management.
JOB / SKILLS REQUIREMENTS:
Minimum 2 years’ Managerial experience in F&B / Restaurant Chain.
Candidate must possess at least Diploma in related field or equivalent.
Have good leadership skills and able to work independently / good team player.
Must possess own transport and willing to travel.
Incentive and commissions available upon confirmation.