Key Role & Responsibilities:
- Administrative Support and Reporting:
- Provide operational support to the sales team, including managing booking forms, data key in, coordinating with property buyers, legal and agents, and maintaining sales databases.
- Prepare and generate sales reports, executive summaries, and other documentations as required.
Sales Coordination and Customer Service:
- Assist in smooth operation of the sales department by ensuring efficient communication between sales representative and property buyers.
- Handling property buyers’ inquiries, complaints and requests, ensuring high quality service and satisfaction.
Key Skills and Competencies:
- Excellent verbal and written communication skills (English, Bahasa Malaysia, Mandarin)
- Strong organizational and multitasking abilities to manage various administrative tasks efficiently.
- Ability to maintain accurate records and ensure data integrity in sales databases.
- Ability to handle pressure and high call volumes.
- Problem-solving and analytical thinking.