GUEST RELATIONS EXECUTIVE

3 VACANCIES AVAILABLE
NO HOTEL EXPERIENCE? NO PROBLEM!
Fresh Graduates Are Welcome!
Attractive Benefits • Service Charge • Medical Coverage • Meals • Transport / Accommodation

ROLE & RESPONSIBILITIES:

• Welcome, greet and assist guests throughout their stay.
• Handle guest enquiries, telephone calls and requests professionally.
• Assist with room reservations, check-in and check-out procedures.
• Provide information on hotel facilities, services and local attractions.
• Coordinate with other departments to ensure guest requests are attended to promptly.
• Promote hotel facilities, accommodation packages and Food & Beverage services.
• Maintain accurate guest records and perform related administrative duties.

BENEFITS:
Enjoy an attractive employment package with great benefits:

• Career Starter Package – Kick-start your hospitality career with additional monthly service charge.
• Meals on Duty – Complimentary meals provided while on duty.
• Medical Coverage – Healthcare coverage for employees and their dependents.
• Transport / Accommodation – A monthly transport allowance or hostel accommodation, depending on your home location
• Opportunity to Learn, Grow and Develop Your Career

WHO ARE WE LOOKING FOR?

• Minimum SPM qualification or equivalent.
• Fresh graduates are encouraged to apply.
• Candidates without prior hotel experience are welcome.
• Experience in hospitality, front office or customer service will be an added advantage.
• Good communication and interpersonal skills.
• Positive attitude, presentable appearance and willingness to learn.
• Able to work on shifts, weekends and public holidays.

WHY JOIN COVE 55?
You don't need years of experience to start a rewarding career in hospitality.
Whether you are a fresh graduate, looking for your first job or ready for a new career opportunity, we welcome you
to grow, learn and create memorable guest experiences with us.