Key Responsibilities:
- Billing & Invoice Processing
- Prepare, generate, and issue customer invoices accurately and promptly.
- Verify sales orders, delivery orders, and supporting documents before processing invoices.
- Ensure all billing information, pricing, quantities, and calculations are accurate.
- Identify and rectify discrepancies in billing records.
- Accounts Receivable & Payment Follow-Up
- Monitor and maintain customers' accounts receivable records.
- Track outstanding invoices and overdue payments.
- Follow up with customers to ensure timely collection of payments.
- Assist in reconciling customer accounts and resolving payment discrepancies.
- Data Entry & Documentation
- Perform accurate data entry of billing transactions into the accounting system.
- Maintain proper filing and documentation of invoices, credit notes, and related records.
- Ensure all billing records are updated and properly maintained.
- Assist in preparing billing reports and other financial summaries when required.
- Customer & Internal Coordination
- Respond to customer inquiries regarding invoices, payments, and billing discrepancies.
- Coordinate with the sales, warehouse, and accounting departments to verify transaction details.
- Maintain professional communication and good working relationships with customers.
- Assist in resolving billing-related issues in a timely manner.
- General Administrative Support
- Assist with daily accounting and administrative duties as assigned.
- Support the accounting team in improving billing procedures and operational efficiency.
- Perform other relevant duties assigned by the Management from time to time.
Qualifications & Requirements:
- Minimum SPM or equivalent qualification. A certificate or diploma in Accounting, Finance, or Business Administration will be an advantage.
- Previous working experience in billing, invoicing, accounts receivable, or a related field is preferred.
- Familiarity with accounting software, particularly **UBS Accounting System**, will be an advantage.
- Proficient in Microsoft Office, especially Microsoft Excel.
- Good numerical skills with strong attention to detail and accuracy.
- Good communication and interpersonal skills.
- Able to work independently as well as collaboratively within a team.
- Good organizational skills with the ability to manage multiple tasks and meet deadlines.
- Responsible, disciplined, proactive, and willing to learn.
Additional Expectations:
- Maintain confidentiality of company and customer financial information.
- Demonstrate a high level of accuracy and accountability in daily work.
- Be proactive in identifying billing errors and resolving outstanding issues.
- Adapt well to changing work priorities and operational requirements.