IT NETWORK MANAGER

Responsibilities:

• Manage, maintain, monitor, and troubleshoot IT infrastructure, including servers, storage, cloud services, and related IT systems. Perform system setup, configuration, upgrades, patching, and preventive maintenance.
• Manage and maintain LAN, WAN, Wi-Fi, switches, routers, firewalls, and VPN. Monitor network performance, troubleshoot connectivity issues, and coordinate with Internet Service Providers (ISPs) and network vendors.
• Administer internal systems, applications, user accounts, access permissions, and authentication. Ensure systems are properly configured, updated, secure, and reliable.
• Supervise and guide IT team members, assign and prioritise tasks, monitor work progress, provide technical coaching
• Diagnose and resolve hardware, software, server, network, and system issues. Manage IT incidents, coordinate with technical teams and vendors, and ensure timely resolution.
• Maintain network diagrams, technical records, IT SOPs, and system documentation.

Requirements:

• Bachelor’s Degree in Computer Science / Electronic Engineering / Network Engineering / Mechatronic Engineering or a related field.
• 2-3years of experience in IT infrastructure, network administration, system administration, or a similar role.
• Good knowledge of IT infrastructure, networking, and system administration.
• Hands-on experience with LAN/WAN, TCP/IP, Wi-Fi, switches, routers, firewalls, VPN, and network troubleshooting.
• Knowledge of Windows/Linux servers, cloud services, system administration, user access management, and IT security.
• Familiarity with backup, patch management, monitoring, and troubleshooting.
• Strong analytical and problem-solving skills.
• Able to work independently and manage multiple IT-related tasks.
• Good communication skills and able to work with both technical and non-technical users.
• Experience working with external IT vendors and service providers is an advantage.

Gross Salary RM 3,300.00 -RM 3800.00