MANAGER, CUSTOMER SERVICE OPERATIONS

Job Responsibilities:

• Manage an authorized Toyota dealership service centre
• Achieve monthly sales, unit and quality targets
• Develop and motivate aftersales staff
• Focus on customers' satisfaction activities
• Regulatory compliance

Requirements:

• Degree Holder preferably in Engineering or its equivalent
• Minimum 3 years working experience in automotive industry
• Strong interpersonal and communication skills
• Good command of Bahasa Malaysia and English