COLLECTION OFFICER

Full-Time Position
Job Responsibilities

• Contact customers by phone regarding overdue payments
• Follow up on outstanding accounts and payment commitments
• Negotiate suitable repayment arrangements with customers
• Maintain accurate records of calls, follow-ups and payments
• Achieve monthly collection targets
• Handle customers professionally and maintain good communication

Requirements

• Minimum SPM or equivalent
• Experience in debt collection, tele-collection, call centre, telesales or customer service is an advantage
• Fresh graduates are welcome to apply
• Good communication and negotiation skills
• Target-driven and comfortable making outbound calls
• Able to communicate confidently in Bahasa Malaysia
• Additional languages or local dialects are an advantage

Basic Salary:
RM1,800 – RM3,000
Benefits

• Attractive Commission / Performance Incentive
• Career growth opportunities
• Training provided