RESTAURANT MANAGER

RESTAURANT MANAGER 
Based at Secret Recipe Metrocity

Operational Leadership : 
Oversee all restaurant operations to ensure smooth, consistent, and efficient service.
Ensure compliance with company SOPs, food safety, and hygiene standards.
Monitor and manage daily inventory levels, stock freshness, and waste control.

Team Management & Development :
Recruit, onboard, and train new staff to meet operational standards.
Conduct regular coaching and performance reviews for team members.
Motivate and guide team members to achieve sales, service, and quality targets.

Customer Service Excellence
Drive excellent customer service and promptly handle complaints or issues.
Implement continuous improvement plans to enhance customer experience.

Audit, Compliance & Reporting : 
Conduct regular outlet audits using company checklists; provide feedback and corrective recommendations.
Ensure compliance with Halal, KKM, DOSH, and internal audit requirements.

JOB / SKILLS REQUIREMENTS:
Minimum 2 years’ Managerial experience in F&B / Restaurant Chain.
Candidate must possess at least Diploma in related field or equivalent.
Have good leadership skills and able to work independently / good team player.
Must possess own transport and willing to travel.
Incentive and commissions available upon confirmation.