SALES EXECUTIVE - WISMA ELICA, KUCHING
Key Responsibilities
Lead Generation and Management:
Respond to inquiries via phone, email, and in-person, and conduct tours of the facility for prospective residents and their families.
Relationship Building:
Develop and maintain strong relationships with potential residents, their families, and professional referral sources like nurses or care advisors.
Sales and Follow-up:
Follow up with interested parties, answer questions about the facility's living options and services, and guide them through the sales process and managing sales pipeline to meet occupancy goals.
Sales Planning and Strategy:
Develop and implement sales or marketing plans, including outreach budgets and community event coordination, to drive business and achieve occupancy targets.
Data Management:
Maintain accurate records of inquiries, follow-ups, and referral sources in the community's database (CRM).
Market Analysis:
Research and monitor local competitors activities, market trends, and new services to inform sales strategies.
Market Outreach:
Proactively reaches out to members of related organizations, associations and companies for product awareness or may require our accommodation or services.
Sales Reporting:
Prepare regular sales reports and forecasts, and analyze sales data to identify areas for improvement.
Outdoor Assignment:
Attend out-of-town conventions, trade shows or planned sales visitations to promote and increase sales for the company.
Other Duties:
Undertake any other tasks or responsibilities that may be assigned periodically by the General Manager.
Able to speak in Mandarin is a plus.
