ASSISTANT OPERATIONS MANAGER

ASSISTANT OPERATIONS MANAGER - Kuching
Job Descriptions:
Overseeing and all outlets, stores, and supermarkets operation ensuring efficiency and effectiveness.
Communicate and liaising with the respective managers to provide necessary assistance, ensuring smooth and   efficient operations.
Ensure compliance with company SOP’s safety standards, and government regulations.
Monitor sales, inventory, and staffing to optimize efficiency and meet targets.
Implement strategies to enhance profitability, cost-saving measures and process improvements for better   productivity.
Provide training and support to resolve operational issues and maintain standards.
Track and report on sales performance using KPIs to measure progress and adjust strategies.
Conduct audits and prepare reports to track performance and compliance.
Manage logistics, including stock replenishment, supplier coordination, and waste control.
Handle crisis situations, such as equipment failures or staffing shortages, to minimize disruptions.
Identify new business opportunity for further expansion.
Prepare operational budget and suggestion for company undertakings.
Working with Production team to achieve maximum customers’ satisfaction for all products.
Uphold service quality by addressing customer complaints and ensuring brand consistency.
Requirements:
At least Bachelor’s Degree in business administration, or any related field.
Minimum 10 years in operations experience, with at least 5 years in a managerial role, with retail industrial is an   added advantage.
Proven track record in process optimization.
Strong leadership and team management skills.
Budget and resource allocation expertise.
A strategic thinker and problem-solver with strong negotiation and analytical skills, adept at handling stress   effectively.
Fluent in English, Bahasa Malaysia and Mandarin.