HOTEL RECEPTIONIST

Working location: Kuching, Sarawak 
HOTEL RECEPTIONIST
We are looking for a friendly, responsible, and customer-oriented Hotel Receptionist to join our team.
Job Requirements:
Minimum SPM or equivalent qualification.
Previous experience in hotel reception or customer service is an advantage.
Good communication and interpersonal skills.
Pleasant personality and well-groomed appearance.
Able to communicate in English and Bahasa Malaysia; other languages are an advantage.
Basic computer skills.
Able to work independently as well as in a team.
Responsible, punctual, and willing to learn.
Must be willing to work shifts, including weekends and public holidays.
Able to handle check-in/check-out, guest enquiries, reservations, and other front-desk duties.
Able to remain calm and professional when handling guest requests or complaints.
Job Responsibilities:
Welcome and assist hotel guests in a friendly and professional manner.
Handle check-in and check-out procedures.
Manage room reservations and guest enquiries.
Answer telephone calls and respond to guest requests.
Handle payments and basic cashiering duties.
Coordinate with housekeeping and other hotel departments.
Ensure the reception area is clean, organized, and welcoming.
Perform other duties related to hotel front-office operations as assigned.