TICKETING EXECUTIVE – Kuching
We are seeking a passionate, experienced Ticketing Executive to join our growing travel team at D JONES HOLIDAYS SDN BHD.
Duties and responsibilities are as follows:
Handle airline reservations, ticket issuance, re-issuance & refunds
Familiar with the GDS system, especially AMADEUS & Gom Portal
Manage government travel bookings, quotations, approvals, LO/PO, warrants, or tender-related matters.
Handle travel agency operations, including travel bookings, quotations and emergency hotline services
Assist clients with flight routing, accommodation requirements, visa requirements, car rental, and travel planning
Handle visa processing, hotel bookings, and travel insurance.
Work professionally & efficiently as part of a team
Perform ad hoc tasks assigned by Management
Requirements:
Diploma in Tourism or related field.
Minimum 2 to 3 years of experience in a similar role
Experience in ticketing, visa processing, and travel planning.
Proficient in MS Word & MS Excel
Good communication skills in Mandarin, English, and Bahasa Malaysia.
Details-oriented, proactive & team player
Passionate about travel and the hospitality industry
