SOCIAL MEDIA OFFICER

SOCIAL MEDIA OFFICER
Job Scope
Manage and maintain the company’s social media platforms, including Facebook, Instagram, TikTok and other relevant channels.
Plan, create and schedule social media content such as posts, photos, videos and captions.
Develop monthly content calendars and campaign ideas.
Monitor social media trends, competitors and audience preferences.
Respond to customer enquiries, comments and messages on social media in a timely manner.
Work with the purchasing and marketing team to promote products, services and company activities.
Prepare simple graphics, photos or short videos for posting.
Track and analyse social media performance, including reach, engagement and follower growth.
Prepare monthly reports on social media activities and campaign results.
Ensure all content follows the company’s branding and communication style.
Assist in running paid advertisements on social media when necessary.
Requirements
Diploma or Degree in Marketing, Communication, Media, or a related field.
Strong design skills using Canva (advanced level) or Adobe software.
Good understanding of social media platforms and retail marketing.
Able to present products clearly and attractively.
Ability to work independently as well as part of a team.
Strong communication and interpersonal skills.
Proficient in English and Chinese.
Experience in retail, home living, or sanitary ware products will be an added advantage.