SHOP SUPERVISOR 店铺主管

The Spring Shopping Mall, Kuching, Sarawak
SHOP SUPERVISOR 店铺主管

Job Description:
Supervise daily shop operations 
Lead and guide shop promoters 
Ensure good customer service at all times 
Monitor sales performance and targets 
Handle customer complaints professionally 
Manage stock levels and shop display 
Prepare simple reports for management 
Requirements:
Previous retail or supervisory experience 
Leadership and problem-solving skills 
Good communication and organizational skills 
Responsible and able to work independently 
Willing to work shifts, weekends, and public holidays

工作职责：
负责店铺日常运营管理 
带领及指导销售团队工作 
确保提供优质客户服务 
跟进销售业绩及目标完成情况 
处理顾客投诉并妥善解决 
管理库存及商品陈列 
向管理层提交简单报告 
任职要求：
具备零售或管理经验 
具备领导能力及解决问题能力 
良好的沟通与组织能力 
有责任感，能独立工作 
能接受轮班、周末及公共假期工作