IT SUPPORT EXECUTIVE

IT SUPPORT EXECUTIVE - Remote / Canaan Square, Kuching
Provide technical support for office staff and retail outlets (remove and on-site when needed). 
Set-up, maintain, and troubleshoot laptops, printers, internet connection, and other IT equipment. 
Support installation, updates, and troubleshooting for software such as POS system, account software, and CCTV system. 
Manage system backups, updates, and security patches. Coordinate with vendors for hardware/software purchases and repairs. 
Maintain IT asset inventory (laptops, routers, POS terminals, etc.) Ensure smooth operation of internet and network connections across all locations. 
Create and maintain simple SOPs and documentation for IT processes.