SHOP ASSISTANT CUM ADMIN

Shop Assistant cum Admin is responsible for daily shop operations, customer service, and basic administrative duties. This role requires a friendly, organized, and responsible individual who can handle both front-line retail tasks and office support.

Key Responsibilities

• Shop / Retail Duties
• Greet and assist customers in a polite and professional manner
• Handle sales transactions and operate the cash register/POS system
• Arrange, stock, and display products neatly
• Monitor stock levels and assist in stock counting
• Maintain cleanliness and tidiness of the shop
• Handle customer inquiries, feedback, and basic complaints

Administrative Duties

• Prepare simple reports (sales, attendance, stock)
• Manage invoices, receipts, and basic filing
• Answer phone calls, WhatsApp messages, and emails
• Assist in order processing and supplier coordination
• Data entry and record-keeping
• Support management with ad-hoc administrative tasks

Requirements

• Basic computer skills (Microsoft Word, Excel, WhatsApp)
• Good communication skills in English, Bahasa Melayu & Chinese (spoken & written)
• Responsible, honest, and well-organized, initiative.
• Able to multitask and work independently
• Prior retail or admin experience is an advantage

Benefits:

• Annual Leave
• Bonus
• Comfortable work environment
• EPF+SOCSO+EIS
• On the job training provided
• Sales commission