ADMINISTRATIVE EXECUTIVE

Salary: RM 2,400 ++

Key Responsibilities

• Administrative & Operations
• Manage stock inventory, product tracking, and replenishment
• Handle office supplies, documentation, and basic administration
• Manage bookings, appointments, and schedules
• Maintain organized records and reports

Customer Service & Follow-Ups

• Respond to customer enquiries via WhatsApp, social media, and in- person
• Conduct follow-ups after treatments or product purchases
• Assist with after-sales service and customer relationship management

Content & Social Media Support

• Assist in creating simple social media content (photos, videos, captions, stories, reels)
• Support posting and engagement on Instagram, Facebook, TikTok, etc.
• Help brainstorm content ideas aligned with promotions and campaigns

Sales & Growth Support

• Assist in introducing products, promotions, and packages to customers
• Support sales conversions online and offline
• Encourage repeat purchases and long-term customer relationships
• Track basic sales and customer feedback

Requirements

• Diploma or Degree in Business, Marketing, Communications, or related field
• Experience in beauty, wellness, skincare, or service industry is a plus
• Comfortable appearing in content or handling social media tasks
• Good communication skills in English & Mandarin (Malay is a bonus)
• Organized, proactive, and willing to learn
• Sales-driven mindset with a friendly, service-oriented attitude

Why Join Sophydevine

• Be part of a growing beauty & wellness brand platform
• Hands-on exposure to operations, content, and sales
• Supportive and growth-oriented work culture
• Opportunity to grow into a senior or managerial role

Working Details

• Position: Full-Time
• Working Hours: Monday to Saturday (9am to 6 pm with 1 hour break in between); Sunday and Public Holiday upon events